Insurance

With so many different insurance plans currently available, we highly recommend calling and familiarizing yourself with the specific benefits of your policy.

Co-payments are expected at the time of services. For your convenience, we accept cash, check, Visa, MasterCard and American Express as methods of payment.

We accept most insurance, so please feel free to call our office to see if we participate in your insurance.

Telephone Calls

Our professional staff answers incoming calls from Monday - Thursday 9:00 - 4:30, Friday 9:00 - 2:00.

When scheduling your appointment please have on hand as much information as possible.

If transferring care from another provider, please obtain copies of your records. If this is not possible, inform our receptionist when checking in and we will have you sign a medical release form enabling our staff to request your records. If you were seen in the ER, please inform our receptionist so we may obtain your records prior to your visit.

We request new patients supply us with all pertinent medical  information as well as a list of current medications.

Our nursing staff will address immediately all emergency calls; all non- emergency call will be addressed by the end of our business day. Our policy enables our nursing staff the opportunity to review inquiries with our providers.

After business hours, all incoming calls are forwarded to our answering service. The on-call physician will be available to respond to your emergency medical needs.

When calling in a prescription refill you may leave a message with our staff or contact your pharmacy directly. The pharmacy will fax your request to our office (this only applies to refills) at 757-548-3373.

The medication name and dosage, as well as the pharmacy name and telephone number will need to be provided. We will need a phone number where you may be reached over the next 48 hours should any questions or problems regarding your refill or new prescription arise.  A 48 hour turn-around time is our policy. Please contact your pharmacy and confirm your prescription is ready.

When calling regarding surgery scheduling questions, you can reach us at 548-3880. We ask you to allow a two week transition for scheduling procedures whether in the hospital or in office. We will verify with your insurance company the benefits your policy contains and will inform you of the same.

Office Hours

Chesapeake Women's Care hours of operation are Monday - Thursday 9:00 - 4:30, Friday 9:00 - 2:00. We close during lunch 12:00-1:00

Should you need to cancel an appointment, please give us a 24 hours advance notice. We have in place a $25.00 NO SHOW fee policy which could apply if your 24 hour cancellation notice is not given.

Ultrasounds

Our practice offers ultrasounds every other Monday 1:30pm – 3:30pm, Tuesday evening from 5:00pm - 7:00pm and Wednesday mornings from 9:00am - 12:00pm. If you have any questions please do not hesitate to call.

Mammograms and Bone Density

For our patients’ convenience, one of our Mid-Atlantic Imaging Centers offices is located right next door (suite 301) to our office.

Feel free to stop there after your appointment and schedule these very important tests, or call them at 312-8403.

Attention Yearly Patients

If you are being seen for a routine examination the following services may be performed.

• Breast and Pelvic Examination
• Pap Smear Collection
• Dipstick Urinalysis  (optional if having symptoms)
• Vitamin D - blood draw
• CBC (complete blood count)
• Hemmocult (age appropriate)

Problems In Addition To Yearly

Our staff will be glad to address any problem you are having at the time of your yearly visit. Please be aware that some insurance companies will not cover the problems when addressed at the time of the yearly exam.

Other insurance companies require that you pay two co-payments. Additional lab work may be necessary in order to address any problems.

Please check with your insurance carrier regarding coverage.